Terms of Service

Last updated: September 17, 2025

1. Acceptance of Terms

By accessing and using Ethio Payment's digital services platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website and services operated by Ethio Payment ("we," "us," or "our").

2. Description of Services

Ethio Payment provides digital services including but not limited to:

  • Streaming service accounts (Netflix, Disney+, Amazon Prime, etc.)
  • Music streaming subscriptions (Spotify, Apple Music, etc.)
  • VPN services (NordVPN, ExpressVPN, etc.)
  • Software licenses and digital products
  • AI tools and creative software
  • Social media growth services
  • Cloud storage and productivity tools

3. User Accounts and Registration

To access certain services, you may be required to provide accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account information
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information is accurate and up-to-date

4. Payment Terms

All services must be paid for in advance using our accepted payment methods:

  • CBE (Commercial Bank of Ethiopia) online banking
  • TeleBirr mobile money transfer
  • Other payment methods as may be added from time to time

Prices are subject to change without notice. All payments are non-refundable except as specified in our refund policy.

5. Service Delivery

We strive to deliver services promptly, typically within 15 minutes of payment confirmation. However:

  • Delivery times may vary depending on service type and availability
  • We are not responsible for delays beyond our control
  • Service delivery is subject to account availability
  • We reserve the right to refuse service to anyone

6. Service Guarantees and Refunds

We provide replacement guarantees for our services:

  • Account replacement if service stops working within warranty period
  • Refunds only for services that cannot be delivered or replaced
  • No refunds for user error or violation of terms
  • Refund requests must be made within 24 hours of purchase

7. Prohibited Uses

You agree not to use our services for any unlawful purpose or in any way that could damage our platform. Prohibited uses include:

  • Violating any applicable laws or regulations
  • Attempting to gain unauthorized access to our systems
  • Sharing account credentials with unauthorized users
  • Using services for illegal activities
  • Attempting to reverse engineer or copy our services
  • Spamming or harassing other users

8. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Ethio Payment or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our permission.

9. Limitation of Liability

To the maximum extent permitted by law, Ethio Payment shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Service interruptions or technical issues
  • Third-party service failures or changes
  • User errors or misuse of services

10. Disclaimers

Our services are provided "as is" without warranties of any kind:

  • We do not guarantee uninterrupted service availability
  • Third-party service terms and conditions apply
  • We are not responsible for third-party service changes
  • Service quality may vary based on external factors

11. Advertising and Third-Party Content

Our website may display advertisements provided by Google AdSense and other advertising partners:

  • Third-party advertisers may use cookies and other tracking technologies to serve ads based on your interests
  • We do not control the content of third-party advertisements
  • Clicking on advertisements will redirect you to third-party websites
  • We are not responsible for the privacy practices or content of advertiser websites
  • You may opt out of personalized advertising through Google Ads Settings

12. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding the collection and use of your personal information, including how we handle advertising cookies.

13. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason including:

  • Violation of these Terms of Service
  • Fraudulent or illegal activities
  • Non-payment of fees
  • At our sole discretion for any reason

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ethiopia. Any disputes arising from these terms or our services shall be resolved in the courts of Ethiopia.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the new Terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: