Contact Us

We're here to help! Get in touch with us for support, questions, or assistance with any of our digital services.

Get in Touch

Telegram Support

Get instant support via Telegram

@abyssiniaNetflix

WhatsApp Support

Chat with us on WhatsApp

+251 985 861 774

Email Support

Send us an email

info@ethiopayment.com

Support Hours

24/7 Customer Support

We're always here to help you

Quick Support

Need Help with Payment?

Having trouble with CBE or TeleBirr payments? We can guide you through the process.

Account Issues?

Problems with Netflix, Spotify, or other service accounts? We'll help you resolve them.

VPN Setup Help

Need assistance setting up NordVPN, ExpressVPN, or other VPN services?

Bulk Orders

Looking for multiple accounts or business solutions? Contact us for special pricing.

Frequently Asked Questions

How do I make a payment?

We accept payments through CBE (Commercial Bank of Ethiopia) and TeleBirr. After selecting your service, you'll receive payment instructions via Telegram or WhatsApp.

How long does delivery take?

Most services are delivered instantly after payment confirmation. For some services, delivery may take up to 15 minutes.

What if my account stops working?

We provide replacement guarantees for all our services. If your account stops working, contact us immediately for a replacement.

Do you offer refunds?

We offer refunds for services that cannot be delivered or replaced. Contact our support team to discuss your specific situation.

Can I get a discount for bulk orders?

Yes! We offer special pricing for bulk orders and business customers. Contact us via Telegram or WhatsApp to discuss your requirements.

Response Times

Telegram

Usually responds within 5-10 minutes

WhatsApp

Usually responds within 10-15 minutes

Email

Usually responds within 2-4 hours